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NAS
Customer
Care
The NAS
Customer
Care
comprises
of a
team of
highly
qualified,
professional
and
courteous
personnel.
At NAS
we place
value on
premium
customer
service.
In order
to offer
the best
service
to our
clients,
each
client
has the
opportunity
of being
attended
to by a
particular
Account
Manager.
Our
customers
do not
therefore
go
through
the
inconvenience
of
talking
to
different
people
anytime
they
need
some
assistance.
These
Account
Managers
are
bilingual
and are
therefore
capable
of
communicating
with you
both in
English
and
French.
Our
Customer
Care
team
works
hand in
hand
with the
Sales
and
Technical
teams to
ensure
that
customers
are
offered
efficient
after
sales
support.
To
communicate
with our
Account
Managers,
send
email to
customercare@nasglobal.com
NAS
Technical
Team
The
expertise
of the
NAS
Technical
team
cannot
be
overemphasized.
The team
comprises
of
highly
skilled
and
results
oriented
personnel
comprising
of
certified
System
Engineers,
Microsoft
certified
Professionals,
LAN
Engineers,
experts
in VSAT,
VPN,
broadband
wireless
Internet
installations
and
others.
They
have
been
very
instrumental
in
maintaining
the NAS
networks.
With
their
hard
work and
dedication,
NAS is
fast
expanding
in the
region.
Contact
support@nasglobal.com
and let
our
expert
engineering
group
work
with you
on your
various
ICT
requirements.
Help
Desk
The NAS
Help
Desks
are
available
24hrs,
7days.
They are
highly
skilled
in
working
with
clients
remotely.
They
work
with our
valued
customers
via
telephone
to
resolve
reported
problems
by
troubleshooting
right
from our
offices.
In fact,
the Help
Desk
goes an
extra
mile to
make
sure
that
clients’
issues
are
resolved
promptly.
Where
the
reported
problem
necessitates
the
presence
of a
technician
at
client’s
premise,
the Help
Desk
personnel
alert
the
on-duty
Coordinator
for an
immediate
dispatch
of our
on –
site
support
or
service
consultants
to the
customer
site for
a
further
check
and
resolution
of the
issue.
Sales
Team
Our
sales
teams
consists
of
dynamic
professionals
with the
passion
of
bringing
the
product
and
services
of NAS
to the
doorstep
of
corporate
organizations.
They are
an
experienced
group
with the
understanding
that the
customer
is King.
For a
new
experience
in ICT
email
them at
sales@nasglobal.com
Finance
and
Administration
We have
a team
of
experienced
and
dedicated
staff
with
various
degrees
of
qualifications
in our
Finance
and
Administration
Departments.
These
professionals
are
always
ready to
serve
our
clients
with a
touch of
professionalism.
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